Pre-paid funeral plans
Pre-paid funeral plans
Planning a funeral
Resources
Funeral plan FAQs

What To Do When Someone Dies

Who to inform in the event of a death

If a death occurs at home, you should contact the deceased’s GP. If you don’t know who the GP is or if the deceased didn’t have one, you should call an ambulance.

You may also want to inform:

  • Relatives
  • Friends
  • The deceased's executors - they may hold information regarding the deceased's funeral wishes
  • The deceased's solicitor - they may hold information regarding the deceased's funeral wishes either in a will or funeral plan
  • The deceased’s minister of religion (if applicable)
  • The deceased’s employer

Once you have the medical certificate, you must register the death. In a small number of cases where the cause of death is unclear, sudden or suspicious for example, the doctor, hospital or registrar will report the death to the coroner or Procurator Fiscal in Scotland. In this situation funeral arrangements should not be made until consent is given. In some cases, a post mortem investigation may be required.

The process for registering a death, and the documents required to do so, can vary across the UK. Your funeral director can provide guidance on this process as well as putting funeral arrangements in place. Alternatively you can complete a short online survey here for information on registering a death.

For more information on what to do when you have lost a loved one, please contact your local funeral director.

Talk to the team

FREEPHONE

0800 055 6503

8.30am - 5.30pm
weekdays

Find your local funeral director

Use our postcode search to find a local funeral director.

Find out more

The benefits of planning ahead

Learn more
;