When you choose one of our pre-paid funeral plans, you benefit from your funeral director’s expertise and knowledge of the local area. That’s because our plans are designed by funeral directors themselves, based on the services and arrangements that are most commonly requested. Our plans can also be personalised to suit your exact requirements.
Our plans provide the highest levels of financial security. The money you pay, excluding the initial management fee, is held securely and ring-fenced for your funeral at the time of need. Learn more about our unique financial promise.
We are the preferred funeral plan provider of the National Association of Funeral Directors (NAFD) for independent funeral directing firms (2018). The NAFD is the country’s leading funeral trade association and its members, who are required to comply with a strict Code of Practice, conduct four out of every five funerals in the UK.
We also work with funeral directing firms that are members of the National Society of Allied and Independent Funeral Directors (SAIF). SAIF represents more than 870 privately-owned independent funeral homes across the UK which operate in accordance with its own Code of Practice.
For your added peace of mind, we are registered with the Funeral Planning Authority (FPA); an organisation which exists to regulate funeral pre-payment plan providers in the UK.
Registration with the FPA is not mandatory, and providers are only accepted into membership if they can show that they operate to the highest standards demanded by their rules and Code of Practice. Providers are reviewed annually by the FPA's compliance committee.
The FPA also works to resolve customer complaints about funeral plans and funeral plan providers.
Source: Fairer Finance report on the funeral planning industry, July 2017
Everyone’s funeral requirements are different and the flexibility of our plans ensures that your wishes, no matter how unique, are met. You can make changes to your plan at any time, although there may be more to pay if you add extra services and features.